We’re Ada, a brand interaction platform that empowers brands to live up to their promises and have more—and more valuable—interactions with the people who love them. Our AI-powered platform has automated over 2.9 billion brand interactions for the world’s fastest growing enterprises, including Zoom, Facebook, and Shopify. In May 2021, we raised Series C funding of $130M by Spark Capital (early investors of Twitter, Slack, Snapchat), and officially became a global unicorn with a $1.2B valuation!
The passion of our people and dedication to their craft continues to drive our dramatic global growth.
Our work is rooted in authenticity, courage, empathy, and simplicity. We use these values to create a culture that encourages groundbreaking results, career progression, and community investment. You can learn more about the founding of our company here.
We are inspired every day by the opportunity to pioneer a new industry, and welcome those who want to join us.
As Senior Machine Learning Scientist on our Machine Learning team, you will design, experiment, and deploy machine learning solutions that will be integrated into Ada’s product. You will work closely with Product Designers, Engineers and other ML Scientists to create delightful and impactful experiences for millions of customers.
We're looking for someone who is passionate about data science and about contributing to a world class chat automation platform. You will be expected to develop product features involving ML, and will be responsible for writing data pipelines, modelling and experimentation, all the way through to deployment. You will be given the opportunity to contribute to improving the data science, and ML engineering practices on the team.
About You
3+ years (or equivalent) experience as a Data Scientist/Machine Learning Developer/Engineer
Excellent understanding of ML. Preferably worked on NLP problems before but not required
Experienced in designing and tracking efficient and thorough data science experimentsHighly skilled in Python and Pytorch
Strong software and data engineering practices
Outcomes
Become an owner of Ada’s machine learning architecture and lead the improvement and maintenance of our ML technologies
Execute on our ambitious Machine Learning product roadmap through the implementation of features
Review the team’s code and experiments, provide insightful feedback, and teach everyone something new
Help identify areas of opportunity and innovation within our product
Benefits and Perks
• Competitive salary and generous stock option plan
• Unlimited vacation
• Flexible work schedule
• Digital first, fully remote with WFH budget
• In-house social worker
• Development opportunities
About Us
Ada is a rapidly growing digital first company in a thriving AI ecosystem. We optimize our communication, collaboration, and work ethic for the digital world instead of in-person. We are building the workplace of the future to build the customer experience of the future. With flexible working hours, together we'll determine a schedule that fits your style and the requirements of your role.
We are backed by world-class investors, including Spark, Accel, FirstMark, Bessemer Venture Partners, and Version One. We provide our employees with competitive compensation, great health benefits, and ownership in our company.
Ada is an equal opportunity employer. In fact, diversity is what drives our success—it’s at the core of how we hire, communicate, and work. Like our platform, we are inclusive to all, and combine our diverse backgrounds, skill sets and thinking to build the best experiences for our clients and their customers.